Front Desk Agent

Full Time
Waterford Estates Lodge
Posted 8 months ago

Hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay.

· Answer the phone at the front desk to respond to current and prospective guests’ needs

· Book reservations for individuals, families, and groups as required

· Greet walk-in guests and guests with reservations when they arrive at the front desk

· Refer guests to local amenities and venues

· Communicate guests’ requests and complaints to the appropriate department

All candidates must have flexible availability including evenings and weekends.

Job Features

Job CategoryFront Desk

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